Shipping & Delivery

Last updated · 30 October 2026

Your delivery address and the options available for that order determine how we can send your tea.

Where we deliver

This storefront is intended for delivery within India. Availability depends on your PIN code and the delivery methods offered at checkout. If no suitable method is offered, please contact us before attempting payment. A postcode entry alone is not a confirmed delivery commitment.

Charges and estimates

Review the delivery method, delivery charge and final payable total before placing your order. A free-delivery offer applies only when it is explicitly shown for your order. We do not add an undisclosed delivery charge after payment without your agreement.

Any delivery estimate provided with an available method is an estimate, unless expressly identified as a guaranteed commitment. Timing can depend on stock, packing, serviceability, holidays and carrier conditions. Ask us for an order-specific estimate if one is not shown.

Address and dispatch

Please provide a complete address, accurate six-digit PIN code and, where available, a reachable phone number. Contact us promptly if a detail needs changing. Changes after dispatch depend on the carrier and cannot always be made.

We share the information needed to deliver your parcel with the delivery partner. Tracking information is provided when a shipment has been created and the carrier makes it available. Dispatch is confirmed once the parcel has been handed to the carrier.

Problems with delivery

If a parcel is delayed, missing, refused in error, damaged or delivered to the wrong place, contact us with the order number so we can investigate. Do not consume tea from a damaged or compromised package. Applicable consumer rights for non-delivery or goods that do not match the order remain available.

Contact archit@brewyoursip.com or +91 70036 85847, Monday to Saturday, 10am to 6pm IST. For a grievance, write to Archit Shah, Grievance Officer, Unik Tea Centre Private Limited, 69 Bangur Avenue, Block B, Kolkata 700055, West Bengal, India. We acknowledge complaints within 48 hours and aim to resolve them within one month. Include your order number and a short description; please do not send passwords, card details or payment PINs.