Frequently Asked Questions
We offer a curated selection of premium teas including black tea, green tea, white tea, oolong tea, herbal infusions, and specialty blends. Each variety is sourced from renowned tea gardens and estates to ensure exceptional quality and authentic flavors.
Brewing instructions vary by tea type. Generally, use fresh filtered water heated to the appropriate temperature: 70-80ยฐC for green and white teas, 85-95ยฐC for oolong, and 95-100ยฐC for black teas. Steep for 2-5 minutes depending on the variety. Detailed brewing guides are included with each tea purchase.
We offer standard and express shipping across India. Standard delivery takes 5-7 business days, while express shipping delivers within 2-3 business days. International shipping is available to select countries with delivery times of 10-15 business days. Free shipping is available on orders above โน999.
Store tea in an airtight container away from light, moisture, heat, and strong odors. Keep it in a cool, dry place like a pantry or cupboard. Avoid storing tea in the refrigerator. Properly stored, most teas maintain optimal flavor for 6-12 months, though they remain safe to drink beyond this period.
Tea is rich in antioxidants, particularly polyphenols and catechins, which support overall wellness. Regular tea consumption may support heart health, boost metabolism, enhance mental alertness, and provide immune system support. Different tea varieties offer unique benefits: green tea for metabolism, black tea for energy, and herbal teas for relaxation.
Caffeine content varies by tea type. Black tea contains 40-70mg per cup, oolong has 30-50mg, green tea has 20-45mg, and white tea has 15-30mg. Herbal infusions are naturally caffeine-free. Brewing time and water temperature also affect caffeine levels. We offer detailed caffeine information for each product.
We accept returns within 15 days of delivery for unopened products in original packaging. If you receive damaged or incorrect items, contact us within 48 hours with photos for a full refund or replacement. Refunds are processed within 7-10 business days after we receive the returned item.
Many of our teas are certified organic and all are ethically sourced from sustainable tea estates. We partner directly with tea gardens that follow fair trade practices and environmentally responsible cultivation methods. Product pages clearly indicate organic certification and origin details for each tea.
Yes, our subscription service delivers your favorite teas automatically at your preferred frequency with a 10-15% discount. Choose monthly, bi-monthly, or quarterly deliveries. You can modify, pause, or cancel your subscription anytime. Subscribers also receive early access to new tea releases and exclusive blends.
Yes, we offer competitive wholesale pricing for cafes, restaurants, hotels, and corporate gifting. Bulk orders receive volume discounts starting at 5kg. We also provide custom packaging and private labeling options. Contact our B2B team for a personalized quote and catalog.